At LunaIndoorz, we are committed to providing a secure, transparent, and reliable payment experience for every customer. This Payment Policy explains how payments are processed on our website and outlines the payment terms that apply when placing an order with us.
Accepted Payment Methods
We currently accept the following payment methods:
- American Express
- Apple Pay
- Diners Club
- Discover
- Google Pay
- Maestro
- Mastercard
- Shop Pay
- UnionPay
- Visa
All payments are processed securely through trusted payment providers to ensure the protection of your personal and financial information.
Billing Currency
All prices displayed on LunaIndoorz are listed and charged in U.S. Dollars ($ USD).
The amount shown at checkout is the amount you will be charged for your purchase, including any applicable taxes and charges displayed during the checkout process.
Secure Transactions
Protecting customer information is a priority at LunaIndoorz.
To help maintain a secure shopping environment:
- Our website uses Secure Socket Layer (SSL) encryption technology.
- Payment information is processed through secure, industry-standard payment gateways.
- Sensitive payment details are not stored on our servers.
- Transactions are protected using security measures designed to safeguard customer information during checkout.
Payment Verification
To help prevent unauthorized transactions and maintain a secure shopping experience, orders may be subject to payment verification and security screening.
If additional verification is required, our team may contact you before the order is processed.
Order Confirmation
Once your payment has been successfully authorized and your order has been placed, you will receive an order confirmation email containing your purchase details.
If you do not receive your confirmation email, please check your spam or junk folder before contacting our support team.
Pricing Accuracy
We strive to ensure that all pricing information on our website is accurate and up to date. In the event of a pricing, technical, or system error, LunaIndoorz reserves the right to correct the error and, where necessary, cancel or decline an order affected by the issue.
If a payment has already been processed for an affected order, any applicable refund will be issued using the original payment method.
Refunds
Approved refunds are processed according to the terms outlined in our Return & Refund Policy.
Refunds are issued to the original payment method used during checkout. Processing times may vary depending on your payment provider or financial institution.
Contact Information
Trade Name: LunaIndoorz
Business Email: support@lunaindoorz.com
Business Phone: +44 7454758468
Business Hours: Monday to Friday, 9:00 AM to 5:00 PM (EST)
Business Address: Office 1088, 85 Dunstall Hill, West Midlands, Wolverhampton, WV6 0SR, United Kingdom